Common queries answered
Frequently asked Questions
Orders are typically processed within 7-9 business days. Shipping times vary depending on the destination, but most orders arrive within 9–15 business days after shipment.
We accept returns or exchanges on unworn and unused items within 14 days of delivery. Items must be in their original condition. Customers must contact us before returning any item for authorization.
If your order has not yet been shipped, please contact us as soon as possible to request an address change. Once an order has been shipped, we are unable to make changes.
After your order ships, you will receive a confirmation email with tracking details, allowing you to follow the delivery progress.
You can reach our customer support team via the contact information listed on our website. We aim to respond within 24–48 business hours.
Please contact us immediately. If the order has not yet been shipped, we can update the address. If it has already shipped, we cannot guarantee changes.
We offer international shipping to selected countries. Available shipping destinations will be displayed at checkout.
Whenever possible, items are shipped together in one package. In some cases, items may be shipped separately depending on availability.
